Resident Liaison Officer

Approach Personnel are working in partnership with a successful and growing maintenance contractor that are currently recruiting for an experienced Resident Liaison Officer to join their growing refurbishment business on a large contract in Rushden, Northants. The Resident Liaison Officer will be assisting tenants on refurbishment aspects include new and improved windows and doors, external wall insulations, cavity wall insulations, flat roof insulations, loft Insulations, internal wall insulations, ventilation, solar PV and air source heat pump Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison Officer Requirements:  Pro-active and engaging individual  Exceptional communication skills Administration skills Microsoft Office skills Customer service experience  Experience of CRM systems preferred, but not required Benefits Holidays - 26 days Life Assurance Pension Private medical insurance Access to discount portal Digital GP Bonus entitlement based on performance  Employee assistance programme This vacancy is being advertised on behalf of Approach Personnel Ltd that is operating as an employment business. We recruit temporary to permanent labour surrounding the UK. If this job isn't suited to your specifications, please contact the number (phone number removed) to leave your details, we will then contact you when a job arises which best suits your skills