Data/IT Analyst

Key Responsibilities: Central administration of tables. Ensure all devices are updated following software distribution and follow up on any devices that have not been successfully updated Investigate device software faults, system software faults, and operational faults. Maintain ticketing databases. Provide customer support for my customers' applications, including direct customer interaction and coordination with their supplier for fault logging and diagnosis. Qualifications: Minimum of 3 GCSEs at Grade C or above, or equivalent, including English and Maths. Alternatively, at least 2 years of relevant experience in a similar post. Minimum of 1 year of experience working in an IT-related/database environment. Experience using MS Word and Excel. Proficient in database management. Analytical approach to problem-solving. Skills and Attributes: The ability to work on his own initiative and as part of a team. Ability to think laterally to achieve desired results. Excellent organisational and time management skills. Effective communication skills. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and inclusive work environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: database excel analyst support Benefits: Competitive