Business Support Administrator

Do you Love Cake? Do you want to work within a growing local family business? Then this role may be for you. Due to our continued success, Bells of Lazonby have a brand new opportunity for a motivated Business Support Administrator to join the team. Salary: Competitive Location: Lazonby, Cumbria, CA10 1BG Contract: Full - Time, Permanent About Us: We are an established family bakery with a taste for quality, having created delicious products for over 75 years. Our organisation produces baked goods for retail and food service, specialising in cake and sweet pastry tart products. We supply all major UK retailers with ambient Free From ranges and a number of leading Coffee Shop Chains with ambient and frozen ranges. We operate two bakeries: A conventional Bakery and a dedicated Gluten, Wheat and Milk Free Bakery avoiding 12 out of the 14 notable allergens. We guide our business by 3 core values: - Family: We nurture talent to produce baked goods we would be proud to serve to our own families. - Innovation: Spot the latest trends in our industry, encouraging open creativity within our team. - Quality: We are proud to work with excellent ingredient suppliers, achieving the highest BRC accreditation grade. We are RSPO Accredited, Vegan Society approved, & Coeliac society approved. Business Support Administrator – The Role: The ideal candidate will possess previous office administration experience, strong communication skills, and proficiency for navigating the systems and processes of growing organisations. We are looking for someone who thrives in deadline-driven environments, exhibits meticulous attention to detail, and demonstrates adaptability in supporting our operational needs. Business Support Administrator – The Key Responsibilities: - Act as the company’s “front of house”, delivering excellent customer service - Carry out general office management duties such as managing supplies, post and phonebooks - Assist with arranging digital and in-person meetings - Provide logistical support for leadership team meetings and awaydays, including diary management, paperwork collation, venue bookings and refreshment arrangements - Prepare for key customer or third party visits, including room preparation and refreshments - Oversee administrative processes for board and committee papers - Support HR functions: Recruitment, Annual Leave, Employment Records - Maintain our HR database with comprehensive employee records, ensuring compliance - Assist the management team to meet organisational needs as required Business Support Administrator – Experience: - Excellent verbal and written communication skills - Friendly, patient, and resilient with a can-do attitude - Good judgement and approach to tasks and problems, with the ability to work independently - A team player who promotes diversity, inclusion, and equality of opportunity - Experience in handling high volumes of tasks and resolving queries with empathy - Proficiency in Microsoft Office programmes, including Outlook, Word, Excel, PowerPoint, and Teams - Comfortable organising meetings and producing supporting paperwork, including agendas and minutes Business Support Administrator – Benefits: - 33 days of annual leave including Bank Holidays prorated for part time - Company Sick Pay - Range of shift patterns available to work around work life balance - Access to an Employee Assistance Programme through Health Assured - Cycle to Work Scheme - Corporate Gym membership - Employee Forums - Free onsite parking - Discounted cakes Application Process: If you are successful, we will undertake the relevant pre-employment checks after you have been offered a job, this includes verifying your right to work in the UK, and where relevant verifying your driving. Bells of Lazonby are committed to equal opportunities for all. We are an accredited Disability Confident Committed employer. We provide a fully inclusive and accessible recruitment process; we accept all job applications in a variety of formats. As a family business we value our people and have a range of shifts available as we know that what works for someone might not work for someone else, if you believe you have the skills and passion to work for us then please get in touch. To submit your application for this exciting Business Support Administrator opportunity, please click ‘Apply’ now