Fulfilment Coordiantor

I am seeking a temporary Fulfillment Coordinator for my client based in Royston. This role is a temporary position but may lead to a permanent position for the right person. Job Purpose Summary Job Description • Staff management - pickers/packers for fulfilment of ecommerce orders • Assist with Ecomm order workflow • To deliver a professional service to our customers • Take ownership of tasks assigned and strive to meet our service levels by setting personal goals. • Aim for high Ecomm dispatch daily. • Management short pick stock • Able to multitask to achieve department demands • Show confidence when dealing with staff • To ensure Health & Safety standards are adhered to at all times • Training of all new appointed staff • Assessment of workflow, change priorities as and when required Key Responsibilities and Accountabilities • Ensure a smooth workflow of all fulfilment activities o Communication with Ecomm supervisor o Ownership of staff activities o Assist with customer returns department o Manage all consumable stock & report monthly o Induction & training for all new staff o Time management • Resolve order/delivery issues o Daily courier collections o Responsible for resolving any ‘not found’ stock to complete order o Identify process improvements o Work independently on resolving issues o Ensure all issues relating to orders are resolved daily • Track/input all KPI’s & reports Communication • Develop effective communication with all internal staff/management • Communication with other areas within Warehouse essential Development • Actively seek out areas for development within the assigned area • Show a keen interest & abilities to learn other areas within the business • Keep abreast of relevant training activities which could enhance skills Supportive • Support other Warehouse tasks as reasonably required • Flexible on start/finish times & overtime Working Hours Tuesday to Saturday Tuesday to Thursday 14.00-22.00 Friday 13.30-21.30 Saturday 09.00-16.30 Immediate start available Due to the amount of CVs we receive we cant always respond to all applications so if you haven't heard from us within 7 working days then your application will of been unsuccessful Skills Required • Self-Motivated/quick learner • Capable of learning new IT systems • Results driven • Experience within fast moving environment • Good organisation skills • Focus/dedication on assigned tasks • Product Knowledge • Productive with administration • Can do attitude • Good people skills • Capable of working within a team • Good communication skills • Flexibility • Supportive Keywords • Self-Motivated/quick learner • Capable of learning new IT systems • Results driven • Experience within fast moving environment • Good organisation skills • Focus/dedication on assigned tasks • Product Knowledge • Productive with administration • Can do attitude • Good people skills • Capable of working within a team • Good communication skills • Flexibility • Supportive