Business Services Manager

Job Title: Outsourcing and Business Services Manager Location: Guildford Hours per week: 35 Responsible to: Partner Main Purpose of the Role: To lead and manage a portfolio of clients, ensuring high-quality, cost-effective service delivery, while supervising and assisting with the training of staff. Key Responsibilities: Outsourcing & Management Accounts Design, implement, and oversee month-end/quarter-end processes for clients. Prepare accurate management accounts and board reports, providing insights and strategic recommendations. Work closely with clients to interpret financial data and support business growth. Cloud Accounting Solutions Lead the implementation of cloud accounting software (Xero, QuickBooks, Sage) and ensure seamless transitions from legacy systems. Provide training and ongoing support to clients and staff on cloud-based solutions. VAT Returns Manage VAT return preparation and submission, ensuring compliance with regulations. Advise clients on VAT implications and maintain efficient VAT procedures. Team Management Lead, mentor, and manage a team, ensuring quality assurance and performance. Conduct regular reviews and set development objectives for team members. Statutory Accounts & Compliance Oversee the preparation of statutory financial statements in compliance with accounting standards. Collaborate with clients and auditors to ensure timely and accurate year-end financial statements. Innovation & Continuous Improvement Continuously assess and improve accounting systems and processes, promoting the adoption of new technologies. Drive digital transformation initiatives to enhance client service delivery. Additional Responsibilities: Assist in marketing, new business tenders, and client onboarding. Promote new working methods and keep up-to-date with industry developments. Identify opportunities for cross-selling services to clients. Person Specification: Qualifications: ACA or ACCA qualified with at least 5 years’ experience in practice. Skills & Experience: Strong IT and cloud accounting knowledge (Xero, QuickBooks). Leadership skills with experience managing teams and clients. Excellent communication and problem-solving abilities. This role offers the opportunity to work in a dynamic and forward-thinking environment, supporting a range of growing businesses through their critical stages of development. The position requires a hands-on approach with a focus on continuous improvement, innovation, and client satisfaction