General Manager

About Us: With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, were proud of our history and where were going. Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to grow with us and be part of our journey. About the role: Are you an experienced General manager seeking a new challenge? We're excited to offer an opportunity for a General Manager to join our team at the Holiday Inn Darlington A1 Scotch Corner. The role includes overseeing 91 bedrooms and a recently renovated open lobby, which welcomes guests and community members into a chic lounge filled with retro games, a To Go Café, and versatile workspaces. Additionally, you'll manage the Active Life Leisure Club, catering to over ??? members, and oversee our meeting and event spaces, which can accommodate 6 to 350 delegates across 8 different rooms. Plus, you'll be working with a fantastic team! Our General Managers are supported and empowered to take responsibility for every aspect of their hotel team engagement, the service that wows their guests and the engine that drives commercial success. They also: Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula. Strive for operational excellence in everything they do. Drive the highest standards of safety for our guests and the team. Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue. About you: An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are: Innovative, creative and excited by change. A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities. Effective in time management, organised, and comfortable working in a fast-paced environment. An empathetic individual who builds the best relationships both with the team and the local market. Resilient and with the ability to keep calm and bounce back when things dont go to plan. The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow! Whats in it for you: A competitive remuneration package. Access to the company bonus scheme. Pension Various ancillary benefits common to the hospitality industry. The Cairn Group's Holiday Inn Scotch Corner hotel is a historic redbrick manor within six miles of both the Green Howards Regimental Museum and Easby Abbey. Guests can relax in a room with a flat-screen TV and complimentary Wi-Fi access throughout their stay, or unwind inside the hotel's Italian restaurant, casual bar, indoor pool or fitness centre. Benefits: IHG Staff Rate Scheme IHG Friends & Family Rate IHG Brand Training Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Meals on Duty Uniform Cycle 2 work scheme* (* Applies to positions above minimum wage) TPBN1_UKCT