ASB Officer

ASB Officer (Temp) - North Liverpool

We are looking to recruit an experienced ASB Officer to cover a patch of housing stock in North Liverpool on a temporary basis for a minimum of 6 weeks on behalf of a well-established housing association.
Typically, you will work 37 hours per week and have the option of hybrid working, managing your own diary around meetings/visits on patch.

Your new role

• Responsible for your own caseload of ASB, domestic violence, tenancy fraud and other tenancy breach cases
  
• Investigating complaints & safeguarding reports, gathering evidence and preparing legal paperwork for court hearings, including witness statements
  
• Implementing early intervention measures such as warnings, mediation referrals and ABC's
  
• Working in partnership with internal colleagues, external partners and key stakeholders to tackle and prevent ASB within communities
  
• Serving notices and attending evictions
  

What you'll need to succeed

• Min 12 months housing management experience and experience of managing own caseload of ASB cases
  
• Experience of investigating and resolving cases including gathering evidence, conducting interviews and preparing statements for legal proceedings
  
• Excellent communication, negotiation and interpersonal skills with the ability to communicate effectively with customers, stakeholders, colleagues and external agencies
  
• Personal resilience and empathy
  
• Understanding of risk assessing and what to do when risks are identified
  
• Knowledge and experience of implementing early intervention measures and appropriate actions in cases of ASB/DV/Safeguarding
  

What you'll get in return

• Weekly pay
  
• Option to be paid via PAYE or Umbrella
  
• Hourly rates between £20-£25ph
  
• Hybrid working
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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