Administrative Assistant

PE Global are currently recruiting for a Sales Administrator for an initial 6 month contract role with a leading multinational client based in Gateshead (Team Valley Trading Estate). Job Responsibilities • Process customer enquiries, quotations and orders in a timely and efficient manner utilising the ERP system. • Input information into the workload trackers. • Escalate customer complaints to the Quotations Lead when required. • Represent the customer interests within the business to assist in finding resolution to requests in a timely manner. • Accountable for contributing to improvement of department KPIs. • Comply with all departmental and company procedures at all times. • Ensure all quotations and orders are handled in accordance with NOV compliance requirements and highlight any red flags to supervision. • Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. • Ensure all company policies surrounding health & safety, quality requirements and housekeeping are met. Requirements • Computer literacy (including high expertise of Microsoft Office: PowerPoint, Excel, Word and Outlook) • Secondary school level Maths, English • Able to adeptly learn the context of a challenge and quickly integrate new skills. • Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication). • A strong sense of customer focus (internal/external). Desirable • Experience in a similar position (+/- 2 years) • Experience within a sales environment • Knowledge of good sales practice • Knowledge of sales procedures • Knowledge of ERP/ MRP systems (moving to Omega/Oracle) Interested candidates should submit an updated CV. Please click the link below to apply, call Veronica on (phone number removed) or alternatively send an up to date CV to (email address removed) ***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK*** Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert