Senior Health Care Support Worker

Job summaryAn exciting opportunity has become available to join our diverse Ophthalmology team as a Senior Healthcare Support worker. If you are looking for a fast paced, varied role, utilising excellent communication and patient assessment skills, this could be the role for you. It is a patient focussed position, working within a large team, supporting patients of all ages including paediatrics and adults. We are looking for a motivated individual, who leads by example, has high standards and offers excellent patient care. Main duties of the jobAttached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached. About usAs one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.Job description Job responsibilitiesOur service runs 6 days, Monday - Saturday. Our full time workers enjoy a good work life balance with a 4 day week across the 6 days. This position is based in Southampton eye unit and can include occasional off site working at our eye clinics held in Lymington.The candidate will need to have a level 3 qualification in healthcare. The role includes but is not limited to, assessing patients visual acuity, understanding the patients pathway, assessing patients holistic needs and planning care as required, instillation of eye drops, cannulation and venesection, supporting and assisting with some specialised paediatric and adult clinics, carrying out some imaging assessments. Previous ophthalmic experience is not essential, however a devotion to learn and develop is paramount.As a team we focus on teaching and supporting all new starters, who are provided with buddies to support on the job training.All applicants would need to be flexible, empathetic, and passionate. The ability to work well within a team and also independently is required. We look forward to your applications.Job description Job responsibilitiesOur service runs 6 days, Monday - Saturday. Our full time workers enjoy a good work life balance with a 4 day week across the 6 days. This position is based in Southampton eye unit and can include occasional off site working at our eye clinics held in Lymington.The candidate will need to have a level 3 qualification in healthcare. The role includes but is not limited to, assessing patients visual acuity, understanding the patients pathway, assessing patients holistic needs and planning care as required, instillation of eye drops, cannulation and venesection, supporting and assisting with some specialised paediatric and adult clinics, carrying out some imaging assessments. Previous ophthalmic experience is not essential, however a devotion to learn and develop is paramount.As a team we focus on teaching and supporting all new starters, who are provided with buddies to support on the job training.All applicants would need to be flexible, empathetic, and passionate. The ability to work well within a team and also independently is required. We look forward to your applications.Person Specification Qualifications / training required Essential NVQ 3 in health and social care or equivalent Numeracy and Literacy skills at level 1 or 2 or equivalent Desirable Keyboard skills Experience and competent in additional clinical skills Previous or relevant experience necessary Essential Proven experience in a caring role Understanding of an acute hospital setting and the role of the SHCA Desirable Previous HCA experience Previous experience of working with the general public Experience of using a computer Aptitudes and skills required Essential Literacy and numeracy skills Ability to communicate with a wide range of people Ability to work as a team member Ability to work under own initiative Willingness to undertake further education and training Able to take instruction/direction as required Values and behaviours Essential Patients First Always Improving Working Together Person Specification Qualifications / training required Essential NVQ 3 in health and social care or equivalent Numeracy and Literacy skills at level 1 or 2 or equivalent Desirable Keyboard skills Experience and competent in additional clinical skills Previous or relevant experience necessary Essential Proven experience in a caring role Understanding of an acute hospital setting and the role of the SHCA Desirable Previous HCA experience Previous experience of working with the general public Experience of using a computer Aptitudes and skills required Essential Literacy and numeracy skills Ability to communicate with a wide range of people Ability to work as a team member Ability to work under own initiative Willingness to undertake further education and training Able to take instruction/direction as required Values and behaviours Essential Patients First Always Improving Working Together Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Employer details Employer nameUniversity Hospital Southampton NHS Trust AddressSouthampton General Hospital Tremona Road SouthamptonSO16 6YD Employer's website