Senior Head Baker

Main purpose of job: This role offers a unique opportunity t o lead, manage and support a dynamic production team, ensuring seamless, efficient day to day operational excellence, contributing to the sustained growth and success of Flourish. Main Responsibilities Work flexibly as part of the whole Flourish Craft Bakery Team, helping all production departments whenever necessary. Represent Flourish Craft Bakery positively and professionally at all times, acting as an ambassador for the brand and the business. Line manage, motivate and support the Heads of Department, Bakers and teams within Bread, Cake & Pastry Production, including the Packing team. Provide guidance and training, manage staff performance and address any issues or concerns immediately. Organise and coordinate all the Production teams, ensuring staff rotas take into account skill levels, holiday and sickness, deploying staff across teams to meet demand and arranging cover as necessary. Prepare, assist & oversee the rotas, working with the Head Bakers and Heads of Department. Ensure all baked goods are produced as required, following Company recipes & procedures Source and cost ingredients, identify potential new suppliers managing quality and value for money. Anticipate all requirements in advance, place all production orders, communicate with suppliers to find a product or equivalent if there is a shortage and/or seek alternative options. Recruit, onboard and induct new team members and manage staffing levels Actively work with other managers and Directors to promote a positive culture where staff feel valued and supported, develop and maintain high levels of commitment, flexibility and performance Investigate and resolve any non-conformances, revising systems and processes to minimise issues moving forward. Undertake regular quality assurance audits across all Production areas Undertake with HoDs quarterly stocktakes of ingredients & packaging used throughout all of the Production areas Become familiar with Cybake & its specific tools to ensure costs and recipes are updated regularly across all Production areas to monitor product profitability and improve efficiency Liaising with Head Bakers and H of Ds develop and introduce new products based on seasonality, customer preferences and market trends, taking responsibility for preparing costings and product and allergen specifications. Following our Health & Safety Management System, drive & establish the highest standards of Health & Safety, including risk assessments, Fire Safety across all areas of Production, ensuring all staff comply with regulations & Company policies and procedures at all times, to safeguard the expected high level of compliance required to meet the SALSA accreditation across all Production areas. Following our Food Safety Management System, drive & establish the highest standards of Food Safety; HACCP, COSHH, traceability, allergen segregation etc across all areas of Production, ensuring all staff comply with regulations & Company policies and procedures at all times, to safeguard the expected high level of compliance required to meet the SALSA accreditation across all Production areas. Organise the repair and routine maintenance of all production equipment & areas as required Present detailed requests to Directors for any new purchases Take a proactive role as part of the management team in suggesting, evaluating and implementing new ideas and initiatives to grow the business, increase profitability, and extend our excellent reputation. Develop and maintain an excellent knowledge of our Company history, operations and products Undertake any other duties or responsibilities as reasonably required by company management to meet the needs of the business Required Skills Must be competent in all areas of bakery production; bread, pastry & cake Extensive successful experience of managing in high end food production Proven experience of leading, managing and motivating a dynamic, successful team Excellent knowledge of SALSA, Health and Safety and Food Safety regulations, and proven experience of consistently implementing high standards Outstanding communication, organisational and problem solving skills Good technology skills and a working knowledge and understanding of Cybake Good command of written and spoken English TPBN1_UKCT