Title: Office Administrator
Work Location: SPS Consett
Division & Department: Office
Position Reports to: Artroom and Office Manager
COMPANY VALUES
All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.
Always with integrity.......Authentixians value:
- Dedicate ourselves to our customers’ success
- Compete and win with integrity
- Create innovative solutions with science and technology
- Team and collaborate with accountability
JOB SUMMARY
The Administrator performs a critical role for the organization by working within the admin team processing sales quotations, customer sales orders, supplier purchase orders out and other general office administration duties as required. This role will be supported by other members of the administration and management team.
SUMMARY OF ESSENTIAL JOB FUNCTIONS
The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.
- Management of incoming calls and assistance with customer queries and using Teams internally
- Track secure deliveries and record proof of delivery
- Assist the secure sign-in of visitors and contractors in line with procedures
- Estimating jobs using Tharsterns system for customers
- Order processing for customers, including generating dockets and artwork bags
- SAP sales orders and projects for customers and internal projects
- Customer call offs using both SAP and Tharsterns
- International dispatches - organized using Interglobal/UPS/Royal Mail and all relevant paperwork including commercial invoices
- Liaise with production managers for required reporting on order/ dispatch status
- Creating ISF numbers and daily checks of the Blockchain Portal
- Producing the Chamber of Commerce paperwork for dispatches
- Franking of mail
- General office duties such as filing & destruction of old dockets
Liaise with management to complete reporting, quoting, and scheduling tasks
KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.
Customer focused and have strong customer service skills
Flexible and dedicated
Team working skills
Experience of working as an office administrator
Good at communication and listening skills
Have a good working knowledge of Microsoft Word, Excel and Outlook
NVQ Level 3 in Business Administration or equivalent
Experience of using SAP would be desirable
Experience of producing quotes is essential
Experience of prioritizing a busy workload
NOTIFICATION
This Job Description is intended to describe the general nature and level of work being performed by people assigned to this job and is not considered an exhaustive list of all responsibilities, duties and required skills.This Job Description does not constitute an offer of employment. The employment relationship between the Company and its employees is “At-Will” and based on mutual consent. Authentix, Inc. is an Equal Opportunity Employer.