Planner
Kent
16ph
Repairs and Maintenance
Looking for someone to start immediately
You will have considerable experience in a similar role and display strong communication and people skills. Most importantly, will be your flexible and collaborative approach and your willingness to address challenges and get things done.
The role:
To co-ordinate and plan works for a social housing repairs and maintenance contract, supporting a Supervisor and the Operations Manager:
- Answer phone and email enquiries
- Update client's portals daily
- logging jobs on to our workforce software
- Chasing Operatives for updates
- Ordering materials for larger projects
- Book in repair appointments with residents and clients
- Chasing Operatives for updates
- Ordering materials for larger projects
Responsibilities:
- To act in a professional, friendly and polite manner at all times;
- To commit to learning about our resident and client's needs;
- To act promptly to enquiries and ensure orders are processed in line with deadlines.
Requirements:
The individual must be organised with good communication and computer skills. We are looking for someone who can work within a team but also use their own initiative to work on their own. Experience gained in a similar role within Social Housing is needed.