Email Marketing Coordinator

Email Marketing CoordinatorE-commerceDerby On-site 5 days per weekSalary £25,000-£30,000This opportunity is to help develop, generate and maintain customer retention and loyalty through implementing strategies with a focus on e-commerce You will identify risks via data analysis and outreach whilst monitoring customer accounts.Using Customer Relationship Management (CRM) systems you will maintain customer records and help develop customer retention and acquisition strategies.Key Responsibilities:Continuous improvement of the company's retention practicesMaintain a record of Customer interactionsUsing data analysis to provide reportsWork with other teams to develop specific solutionsWork on content campaigns, email campaigns and loyalty programsIdentify at-risk accountsKey Skills:Comfortable using CRM systems Bloomreach is a bonus!Comfortable working on e-commerce platformsExperience within a retention or account e-commerce management areaCreation of segments and customer emailsBusiness marketing, e-commerce, and customer service are all beneficialIf you have strong analytical and problem-solving abilities with great interpersonal skills and are looking to develop within business marketing then please apply today!We are open to profiles across all levels so even if you don't match the full description the please feel free to apply!