Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
1 Jobs Found for Merthyr Tydfil County Borough Council in Brentford
Job Title: Customer Service Officer (Council Tax / Housing Benefits)Location: Wandsworth SW18 1HR (full time office based)Hourly rate 15.17 PAYE / 19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP Start Role purpose: The role of Customer Service Adviser provides...