Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
17 Jobs Found for Invictus Group in Harborne
Red Snapper Housing are currently recruiting on behalf of our client based in Birmingham for a Housing Customer Service Officer. The Customer Service Officer (CSO) role is a key role within the organisation, acting as the point of all front of house and inbound contact and communication with the organisation, including reception and visitor liaiso...
The Recruitment Group are hiring for a Telemarketing Executive. As a Telemarketing Executive you will be reporting to the Client Delivery Manager and Client Delivery Co-ordinator the Telemarketing role will incorporate the following points. To be a professional and effective telemarketer, meeting the minimum company KPI’s. Manage administrative...
Established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. Currently manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. We are looking for a highly motivated and results-driven telesales executive to join our team. Reporting directly to the Sa...
Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of ...
The Solution Group are recruiting on behalf of our client who is seeking a dedicated and experienced HSE Advisor to join their team in Birmingham. This is a fantastic opportunity to play a key role in ensuring health, safety, and environmental standards are maintained at high-profile sites. Key Responsibilities: * Review and assess Risk Assessm...
Position: Service Advisor Location: Birmingham Salary: £25,000 - £30,000 per annum Our client is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, with dealerships across the UK. Key Responsibilities: * Serve as the first point of contact for customers, providing a warm and professional welcome. * Accurately record customer...
CUSTOMER SERVICE MANAGER MANAGER WANTED FOR PRESTIGIOUS JEWELLERY RETAILER. EXCITING NEW ROLE FOR THIS FAST-GROWING RETAILER My Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experiences, they are ...
CUSTOMER SERVICE MANAGER MANAGER WANTED FOR PRESTIGIOUS JEWELLERY RETAILER. EXCITING NEW ROLE FOR THIS FAST-GROWING RETAILER My Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experiences, they are ...
CUSTOMER SERVICE ASSISTANT WANTED FOR PRESTIGIOUS JEWELLERY RETAILER. EXCITING NEW ROLE FOR THIS FAST-GROWING ONLINE AND RETAIL BUSINESS My Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experienc...
I'm recruiting for a People Advisor on a 2 year FTC. This a part time role and the ideal candidate can work anything from 22 - 30 hours per week. Previous experience required is a strong knowledge of ER, working with unions, able to coach and advise managers and able to communicate at all levels Client Details I'm recruiting for a People Advisor ...