Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
13 Call Centre Jobs Found in New Herrington
Overview Are you able to mentor and lead a team with focus on the customer and what matters to them, while promoting Solus & Aviva values, principles and goals at one of our award-winning sites? Responsibilities The Role: To lead our Customer Service department, demonstrating our values and work principles, and those of Aviva. Working togethe...
Customer Experience Adviser required for a permanent role in the Sunderland area. This is with a construction business and the purpose of the role is to liaise between the site team and residents. This is within a social housing setting and it is key to ensure the impact of refurbishment works is kept to a minimum by understanding residents' needs ...
We are working with a tier 1 main contractor who are looking to employ an experienced SHE Advisor with a Utilities background to drive their health, safety, environmental and quality responsibilities across the Northumbrian Water Framework. This role is on a permanent basis working closely with the Operations and SHEQ Director to ensure the teams c...