Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
22 Call Centre Jobs Found in Shelf
Customer Service Solutions- Hybrid working! Contract: Permanent Hours: Monday to Friday 08:30 - 5:00 Location: Halifax, HX2 & Home Working - Minimum 2 days in the office per week after successful training period Salary: Between £22,000- £23,500 per annum Start date: ASAP Benefits: Hybrid working, on-site parking, Voluntary Bupa Scheme, 26 d...
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained empl...