Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
90 Call Centre Jobs Found in Smethwick
Health and Safety Health & Safety H&S Advisor Birmingham Midlands HS2 Construction Civil Your new company You will be working for a nation-wide construction company which has been working within the aviation, commercial health, industrial, hospitality, residential, retail and transport infrastructure industry for 50 years. You will be part of a bu...
Customer Service Advisor Location: Oldbury/Smethwick Salary: up to 27k (based on experience) A new opportunity to join this growing business and be part of this dynamic team. This role would really suit someone that prides themselves in delivering an efficient level of customer service. You will have experience within an office-based role, ideally...
Join as a Service Advisor: A Gateway to Unparalleled Career Development Are you ready to take your career to the next level? An esteemed player in the automotive industry is seeking a passionate and skilled Service Advisor to join their dynamic team. This role offers not just a job, but a career filled with innovation, professional growth, and a c...
Service Advisor Location: Oldbury/Smethwick Salary: Up to £30k (Depending on experience) Job Purpose: Perform a counter sales interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery. Act as a front-line liaison between the customer and relevant internal departments.Job Duties: Liaise e...
Become a Customer Service Advisor in a Leading Automotive Company. Are you passionate about delivering exceptional customer service within a dynamic and forward-thinking environment? This company, a leader in the automotive industry, is seeking a dedicated Customer Service Advisor to join their vibrant team. With a focus on innovation and excellen...
The General Dental Council (GDC) is recruiting for a Customer Service Manager to join our team on a full-time, permanent basis. In return you will receive a competitive salary of £34,551 - £40,648 per annum. This is a hybrid role with 2 days in office and 3 days working from home. About us: Our purpose is to protect the public by regulating dent...
As a Customer Experience Team Leader, you will be responsible for overseeing the Sales Ordering processing and Credit Control activities. Your role will involve managing the sales orders process for both UK and International markets, ensuring timely and accurate processing. What You Will Do" Lead and manage the Customer Service Team to provide a hi...
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham. Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need ...
FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Birmingham Salary: up to £24,500 per annum plus bonus Ref: 4217CF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4217CF The company: An e-commerce company who pride themselves in being UK's number ...
Telesales Executive West Bromwich Full-time, Monday-Friday £22,500-£24,000 Position Overview: We are seeking a motivated and enthusiastic Telesales Executive to join our client’s team at their West Bromwich site. This full-time, on-site role involves making outbound sales calls, including cold calling, to generate and follow up on leads. Role ...