Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
5 Call Centre Jobs Found in Swavesey
German Speaking Customer Service Remote with going to the office once every 2 weeks.
NewPosted 18 Sep 2024Recruitment DirectGerman Speaking Customer Service - remote with going to the office once every 2 weeks. Cambridgeshire, England £25,000 per year + benefits Our client based in Cambridgeshire requires German speaking customer service advisors, this role is offering support to customers by phone, email, and live chat. The role will involve assisting customer...
Due to an internal promotion, I am working on a great opportunity to join this international family run brand, in their busy customer service team. Although the role is titled customer service, the duties are not particularly customer facing and are much more administrative focused, so good admin skills and numeracy are important, as is strong Exce...
Operational Support Advisor (Cambridge - Office Based) £24,000 - £26,000 per annum Undertake key activities in support of the operational delivery teams ensuring key information is readily available, work instructions processed and permits actioned in advance of works and closed as appropriate. Liaise with internal stakeholders and third parties...
Applications Advisor (Cambridge - Office Based) £24,000 - £26,000 per annum Ensure the completion of 'As Builts', timely submission of application to the client and chasing subsequent payment minimising excess WIP. A good understanding of the client contracts in relation to the application process ensuring key service level agreements are met mi...
Customer Services Officer Are you passionate about delivering top-notch customer service and ready to take the next step in your career? This role as a Customer Services Officer in the fast-paced FMCG industry could be just what you're looking for! Why this role is a great career move: Be the Go-To Person: You'll be the key point of contact for ...