Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
3 Jobs Found for Optimum Appointments in Oldbury
£30,000 (rising to £39,000) basic salary with another £20,000 OTE and a host of benefits A leading telecommunications/IT and data company is expanding due to phenomenal growth and is looking to expand its already successful Telesales/Appointment Setting team. Established for over 25 years and a high performer. Part of a large international organisa...
We are currently recruiting for a Customer Service Administrator for the construction sector. The role will include dealing with tenants, booking in appointments with engineers, scheduling dairies, adding new leads to the system no cold calling This role involves a lot of phone work and general administration and needs someone who is from a strong...
Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of ...