Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
3 Jobs Found for Optimum Appointments in Oldbury
We are currently recruiting for a first class Telesales Executives to join a highly experienced Telesales team based in our clients Head Office in Smethwick Our client is one of the best known courier providers in the UK, offering a fabulous working environment and career. As a Telesales Executive your primary accountability will be to maximise s...
Customer service administrator 37 hours per week (full time) 9am-5pm Monday to Friday £22,600 per annum Temp-perm position Benefits Casual dress Dress down daily Free parking Onsite parking Company pension The role We are currently recruiting a customer service administrator for one of our well-established and highly trusted clients in th...
Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of ...