Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
121 Call Centre Jobs Found in Small Heath
Helpdesk Support LeadBirmingham On-siteWorking with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex...
Service Advisor Basic Salary - £25,000 OTE - £33,000 Location - Birmingham Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requir...
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within t...
Job Title: Sales Representative Location: Midlands Salary: up to 42,000, company car and competitive commission structureAbout the Role:Are you a proactive and driven sales professional with a passion for the healthcare sector? Do you have a knack for building strong, meaningful relationships with stakeholders and decision-makers? If so, we invite ...
Our established client is currently looking to recruit a HR Advisor on an initial 3 month contract. HR Advisor / People Advisor Birmingham Hybrid £23 per hour inside IR35 The successful candidate will have previous experience as a HR Advisor / People Advisor providing support and advice across all stages of the employee lifecycle. Within the role...
About Our Client We are working on behalf of a leading consultancy within the Engineering and Environmental sectors, committed to delivering excellence in project management and technical support. Our client is seeking a dedicated Technical Assistant to join their team. Job Purpose The Technical Assistant will provide vital technical advice and s...
HSEQ (Health, Safety & Environment Quality) Birmingham HS2Danny Sullivan Group are searching for a HSEQ induvial to overlook, manage and the welfare of those within the team and any risks/harm to individuals are assessed and minimised. The ideal candidate for this role would have previous experience in a similar role, with a solid understanding of ...
Job Title: Telemarketing Campaign Manager Location: SolihullSalary: £27,500 per annumJob type: Full time, PermanentWorking Hours: 37.75hrs per weekTeam Telemarketing offer world class telemarketing solutions to companies across the globe click apply for full job details
Are you a trained vehicle technician who thrives on sharing your expertise and knowledge? Do you enjoy the challenge of training and coaching others in the automotive field? Are you looking for an opportunity to impact the automotive aftermarket industry significantly? If so, this Technical Field Support role could be perfect for you! Our client,...
About The Role Our client is a joint venture that brings together international, market leading expertise from four leading civil engineering and construction companies. All four partners have specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's l...