Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
121 Call Centre Jobs Found in Small Heath
New Business AdvisorSalary: Up to 28,000 basic + commissionLocation: Birmingham (Hybrid working) We are looking for an experienced and motivated New Business Advisor to join a growing team. This role is essential in driving business growth by being the first point of contact for client enquiries, taking a consultative approach, and providing tailor...
Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial gover...
An HR Advisor is needed in the healthcare industry to provide support for a dynamic human resources team in Birmingham. The role involves handling personnel-related matters, ensuring compliance with employment laws and regulations, and fostering a positive work environment.Client Details Our client is a renowned entity in the healthcare sector. Wit...
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work you...
Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult si...
Job Title: HR AdvisorSalary: 30,000 to 33,000Location: BirminghamBell Cornwall Recruitment are pleased to be hiring a HR Advisor for a fantastic health care company in Birmingham working on a ROLLING TEMP BASIS The Candidates responsibilities:Provide first line advice and guidance on HR policies and procedures. Pro-active management of long and sho...
Learning & Development AdvisorSalary: 28,000 - 35,000Hybrid working Birmingham BCR/JC/11150 Bell Cornwall Recruitment are recruiting for a dynamic Learning & Development Advisor role at a progressive law firm in the bustling heart of Birmingham. The essence of this role is training delivery, and the successful candidate will be responsible for the ...
Customer Service Executive Nechells, Birmingham 25,000 - 30,000 per annum (depending on experience) Permanent position A well-established installations and manufacturing company based near Aston, Birmingham are currently looking for a motivated and enthusiastic individual, with the capability and motivations to learn and carry out the role of Cust...
Global Learning & Development Partner - Customer ServiceBased Remote - MidlandsPaying around 60k + Bonus + Benefits Are you ready to revolutionise the world of learning and development? This is your chance to make a lasting impact. Our client is seeking a passionate and dynamic Global Learning & Development Partner to join their forward-thinking t...
Are you looking for People Advisor role in a growing business that is very values-led? If the answer is Yes then please read on! Liberty Recruitment Group are delighted to be working exclusively with a national award-winning client in their search for an experienced and knowledgeable People Advisor. You will be part of a very inclusive HR Team an...